Sometimes, you may hear others, but other participants can't hear your microphone. Disconnect Bluetooth headphones from all other devicesīluetooth headphones may not work properly if they are connected to multiple devices. To prevent this from happening, pause or close any other apps using your device's audio. With Bluetooth connected, if other apps besides Zoom play audio during a Zoom meeting (such as an incoming phone call or music streaming), Zoom will stop the meeting’s audio and try to mute. Learn how to test your audio settings in Zoom. In addition to connecting your headphones to your device, you can select your Bluetooth headphones in Zoom’s settings before a meeting to make sure they’re connected with Zoom or test the audio in a test meeting. Zoom may automatically connect to your device’s default speakers and microphone. How to troubleshoot Bluetooth headphones not working with Zoom Test audio settings in Zoom Try disconnecting your headphones from your device, then re-connect them while in the meeting or continue to troubleshoot other solutions. Note: If you don't see the speaker icon with the Bluetooth logo, your headphones aren't connected.
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